Ibn Sina Pharma

Warehousing & Logistics

The dedicated sales team is one that is fully dedicated - like 100% - to selling a certain product or group of products. The team gives attention to the product during its launch; through certain periods, or when research shows high sales potential. By offering promotions according to suppliers’ schemes; dedicated telesales contact pharmacists exclusively for the featured products. The target audience can be custom selected geographically, or according to other selection criteria of the supplier’s choice. As for the members of this dedicated team; they can be co-selected and managed from the supplier’s side or alternatively managed internally at our company with key performance indicators regularly discussed in business meetings.

Warehousing

Our warehouses are air-conditioned with calibrated data loggers in all aisles; guaranteeing the uniformity of temperature and relative humidity. Quality of products required to be stored below ambient temperature is maintained all through shelf life; through a careful cold chain management process that includes adjusting, monitoring, frequently checking, and data recording.

Our effective pest control program is based on utilizing latest methods and tools to prevent allsorts of flying and crawling pests; hereby maintaining the safety and quality of the pharmaceutical product, as well as that of the personnel and overall storage environment.

Using a sound housekeeping management system, all of our storage areas are regularly and frequently maintained. As advised in the GDP and GSP, adequate cleaning and waste prevention procedures are held with the utilization of fumigation agents that do not risk the quality of products.

Starting from setting conditions of employment up to precautions that prevent unauthorized persons from entering storage areas; our access control system is further equipped by 24 hour security personnel and camera surveillance with records that show entering and exiting processes.

Firefighting procedures and avoidance of combustibles are considered through the design of our warehouses. In compliance with the NFPA code, an integrated firefighting system covers all of the storage areas and fire distinguishers are effectively located and frequently checked.

Health and safety aspects are considered from initial systems and processes engineering up to day-to-day operations. In compliance with instructions of OSHA; safety of personnel and property is guaranteed by providing intensive ongoing training on machinery usage, emergency procedures, and avoidance of accidents.

Adhering to national legislations, Ibn Sina Pharma is licensed and validated from the Ministry of Health to store and distribute pharmaceutical products. Our warehouses are also frequently inspected from national authorities and multinational entities which confirm our commitment to strict quality measures.

Insurance applies to all of Ibn Sina warehouses, as well as to all pharmaceutical products – whether stored or transported – according to tailored contracts customized for our customers.

At Ibn Sina, we choose machinery, equipment and electricity backup systems that grant high performance of storing, docking and extracting processes while being safe for personnel and products.

Logistics

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Value added services

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All Services